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Retention


Queensland Water Skills Partnership


This section contains a variety of tools and resources to aid in staff retention.

Managing change

 
Effectively managing change is an important aspect to consider for any organisation.  The following web links provide some articles and resources on resistance to change and suggestions on change management.
 

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Henricks Consulting – short article on reasons for resistance to change and ways for managing.

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Industrial Relations Victoria - Fact sheet ‘Workplace change: Managing change in the workplace.’

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Curtin University – Module ‘Leading Change and Managing Resistance.’

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Spectrum personnel – '10 steps for resistance to change.’

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The Fortune Group – Article ‘How to manage organisational change.’
   

Mentoring

 
The urban water industry has a vast pool of workers who have been in the industry for decades and have a wealth of experience to offer to younger and new water industry employees.  Informal mentoring often occurs internally within water service providers but there is also much value to be gained from more formal mentoring and mentoring between water service providers.
   

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Details of AWA's mentoring program and best practice guide.
   

Employment conditions

 
 

Infosheet - Workplace Absenteeism Infosheet - Workplace Absenteeism - Release Date 11-Oct-2011: - (474KB)

This Information sheet contains information on the factors that can contribute to absenteeism and suggested strategies to address the issues.
 

Infosheet - Flexible Working Arrangements Infosheet - Flexible Working Arrangements - Release Date 24-Oct-2011: - (511KB)

 This information sheet contains information on the pros and cons of flexible working arrangements and strategies for implementation.      
 

Enterprise Agreement Comparative Report Enterprise Agreement Comparative Report - Release Date 17-Nov-2011: - This document provides a comparison of large and medium Water Service Provider Enterprise Bargaining Agreement conditions. The second sheet on the document provides a comparison of Award classifications and rates accross a set of standard job roles. (22KB)

(Members only access)
 

Recognition and rewards

 
Key staff and great performing workers should be recognised and rewarded for their efforts.  Recognition and rewards are often separate to the standard employment conditions used to attract and retain workers.  A combination of formal and informal recognition can be used to ensure that staff are encouraged to continue perform at a high standard.  Whilst there may be limited options for the provisions of monetary rewards, other rewards can include; professional development opportunities, promotions, industry award nominations, flexible working arrangements, special projects.
   
   Information available soon.