KPI Fact Sheet

KPI Fact Sheet

KPI Fact Sheet
Date: 29-Jun-2017

With reporting on the mandatory Queensland Government KPI’s now imminent, qldwater is preparing a Fact Sheet for use by our members to help explain the indicators and benchmarking to their communities. The Fact Sheet gives an outline of the KPI indicators and provides an overview of external factors that could influence a service provider’s performance, e.g. climate, geography, size, asset age, location, water supply, regulation etc. A Q&A section follows with the intent to explain possible inconsistencies that could arise from comparisons and offer explanations why some of the data doesn’t appear to make sense (e.g. why is our water use high compared to Council X).

The fact sheet will be a living document with Q&A’s added as they arise. If you would like to participate in the development/ review process, please contact Desiré Gralton at dgralton@qldwater.com.au.

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