Archived: Total Management Plans

• Purpose of the TMP.
• Structure of the TMP.
• Relationship to corporate and operational plans.
• What the TMP will deliver.

• Mission statement.
• Vision statement.
• Linkages with WSP/water authority’s strategic direction.
• Relationship between mission, vision, objectives and strategies and the WSP’s strategic parameters.

• Customer groups.
• Major customers.

• Services provided.
• Service standards.
• Revenue and expenses.
• Revenue (by customer type).
• Costs (by type).

• Water authority (or owner/shareholders).
• Customers.
• State Government/local government.
• WSP staff.

• Basic description including consumption, flows, loadings, capacity, age, condition and performance.
• Schematic layouts.
• Development strategies — future plans for expanding the infrastructure and/or areas serviced.

• Summary statistics on assets (mains, reservoirs, dams, channels, etc.), including quantity/length, current cost, annual depreciation, current value and average age.
• Replacement cost profile (50-year).

• A summary of the major issues potentially impacting on service delivery that need to be addressed.

Summary strategic framework in tabular format which includes:

• key result area and goal
• sub-plan and objectives
• management strategies
• performance targets.
• Overview of key management strategies — brief explanation of strategies under each key result area.
• Action plans for implementing management strategies will be included in the relevant sub-plan (see below).
• Proposed priorities for implementing sub-plans.

• Information on staff (including organisational hierarchy) and resources (depots, plant, equipment and in-house capabilities).
• Outline of how services will be delivered (in-house, outsourcing).

• Management responsibility.
• Plan review (internal) and update process.
• Evaluation and reporting process.

• Documentation structure.
• Scheme statistics (tabulations of schemes, asset capacities, quantities, demands/flows, asset values).
• Service targets.
• Financial statistics and projections (graphical).
• Comparative performance indicators.
• Basis for prioritising sub-plan implementation.

• Water Demand Management Plan
• Water Loss Management Plan
• Infrastructure Plan
• Asset Procurement Plan
• Asset Evaluation and Renewal Plan
• Operations Management Plan
• Maintenance Management Plan
• Sewer I/I Management Plan
• Water Source Management Plan
• Energy Management Plan
• Drinking Water Quality Management Plan

• Environmental Management Plan
• Effluent Management Plan
• Sludge Management Plan
• Trade Waste Management Plan

• Performance Management Plan
• Information Management Plan