Workforce Resources and Publications

Workforce Resources and Publications

The Technical Competency Handbook

The Technical Competency Handbook assists water utilities in developing processes and practices to deliver a technically competent operational workforce. It has been developed by WIOA and the VicWater Learning and Development Network with support from qldwater and explores options for the planning and delivery of learning and development programs and managing ongoing professional development. It includes a number of case studies, including two Queensland examples of best practice with the Water Industry Worker Program and Seqwater’s Site-based Operator Competency Assessment and also provides information about implementing Operator Certification. The handbook is intended to be used by HR, L&D practitioners and direct line managers tasked with the creation and implementation of L&D programs for water industry operations staff. 

Urban Water Industry Workforce Composition Snapshot Reports

Over the past few years, both qldwater and various national bodies have conducted studies to quantify the number and types of roles within the water industry. The Snapshot Reports help to analyse Queensland water industry workforce trends and issues like attraction and retention, competition from other industries and labour shortages. In order to monitor these trends in the industry, qldwater (through the Queensland Water Skills Partnership) intends to publish a Snapshot Report approximately every two years.

2016 Snapshot Report

2014 Snapshot Report

2012 Snapshot Report

2010 Snapshot Report

Career Pathways

Learn more about the variety of roles and pathways in the water industry from these fact sheets.

Attraction and Retention

qldwater Fact Sheets

Infosheet - Workplace Absenteeism Infosheet - Workplace Absenteeism - Release Date 11-Oct-2011: - (474KB)

This Information sheet contains information on the factors that can contribute to absenteeism and suggested strategies to address the issues.

Infosheet - Flexible Working Arrangements Infosheet - Flexible Working Arrangements - Release Date 24-Oct-2011: - Queensland Urban Water Skills Partnership infosheet on flexible working arrangements. (511KB)

This information sheet contains information on the pros and cons of flexible working arrangements and strategies for implementation.

EBA Comparison

A comparison of Enterprise Bargaining Agreements - for qldwater members only.


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