Other Resources

Other Resources

The Technical Competency Handbook

The Technical Competency Handbook assists water utilities in developing processes and practices to deliver a technically competent operational workforce. It has been developed by WIOA and the VicWater Learning and Development Network with support from qldwater and explores options for the planning and delivery of learning and development programs and managing ongoing professional development. It includes a number of case studies, including two Queensland examples of best practice with the Water Industry Worker Program and Seqwater’s Site-based Operator Competency Assessment and also provides information about implementing Operator Certification. The handbook is intended to be used by HR, L&D practitioners and direct line managers tasked with the creation and implementation of L&D programs for water industry operations staff. 


The Water Industry Operators Association (WIOA) has a range of videos promoting various roles in the industry. See wioa.org.au/resources/#2

Australian Industry Standards (AIS) produced this video about career options in the water industry.

National Water Week

Every third week of October, the Australian Water Association (AWA) hosts National Water Week across Australia, inspiring individuals, communities and organisations to work together to build awareness around the value of water. Access to clean water is hugely important to every aspect of our lives, and we must do our best to protect our water environments and resources, and use water wisely.

Attraction and Retention

qldwater Fact Sheets

Infosheet - Workplace Absenteeism Infosheet - Workplace Absenteeism - Release Date 11-Oct-2011: - (474KB)

This Information sheet contains information on the factors that can contribute to absenteeism and suggested strategies to address the issues.

Infosheet - Flexible Working Arrangements Infosheet - Flexible Working Arrangements - Release Date 24-Oct-2011: - Queensland Urban Water Skills Partnership infosheet on flexible working arrangements. (511KB)

This information sheet contains information on the pros and cons of flexible working arrangements and strategies for implementation.

EBA Comparison

A comparison of Enterprise Bargaining Agreements - for qldwater members only.

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