Statewide Water Information Management (SWIM)
Each year Service Providers (SPs) must collate and supply significant volumes of data on water and sewerage services to numerous State and Commonwealth agencies. The Statewide Water Information Management (SWIM) project was created in 2006 to simplify reporting of up to 900+ indicators reported by some Queensland SPs. Today, thanks to the SWIM system, the SWIM member's portal and data translation tools require the reporting of only around 200 indicators in total which are then passed on to State and Commonwealth agencies in specified formats.
SWIM has been developed in stages. The SWIMonline pilot with small and medium councils for the 2007-8 reporting year received a strong response and in the 2008-9 year more than 80% of providers used SWIM to accomplish their water and sewerage reporting requirements. Today around 90% of all Service Providers report using SWIM and the quality assurance of data is greater than ever before in Queensland.
The success of SWIM is critical to consistent and transparent reporting for the Queensland water industry which is being assessed by its ability to provide data in an accurate and timely manner. SWIM has evolved from a reporting process to a tool with a clear focus on business planning, giving SPs comparative and benchmarking data as well as responding to ongoing and ad hoc data requests from a variety of organisations (such as Government agencies, researchers and consultants).
The data collection period runs per financial year from 1 July to 30 June. Other deadlines include BoM data on 31 August each year and NPR, ABS and Queensland Government data on 1 October.
Data can still be submitted if you missed the deadline and errors can be corrected at any time – please contact firstname.lastname@example.org if you need assistance.
Water and sewerage data was originally uploaded to SWIM via webforms and Excel spreadsheets accessed via the internet (SWIM member’s Portal). However, now all data is imported via database software called SWIMLocal which is installed directly on SPs computers. All qldwater members have access to a free (limited) version of the SWIMLocal software (to enter their regulatory required annual water and sewerage data and some metadata) and the SWIM member’s portal (for managing additional metadata).
Tell us your needs!
All members are encouraged to direct any other data requests that could more appropriately be managed via SWIM to qldwater for assessment within the SWIM framework. For example, in 2010 a request from the Australian Bureau of Statistics (ABS) to all SPs in Queensland sought paper-based reporting on over 100 indicators, many of which were already stored in SWIM. With the permission of Queensland SPs, qldwater negotiated with ABS and reduced the 24-page report into five indicators on top of data already collected, realigned the due date with other SWIM requirements, and then sent the data automatically to ABS through SWIM. This mandatory reporting requirement was intercepted only after members forwarded the data request to qldwater.
SWIM Data Retrieval Tool User Manual - Release Date 01-Aug-2016: - (1665KB)
SWIM Indicator Definitions 2015-16 - Release Date 01-Aug-2016: - (1257KB)
SWIM Indicator Definitions 2015-16 Excel - Release Date 01-Aug-2016: - (94KB)
SWIM Metadata Help File 2016 - Release Date 01-Aug-2016: - (1716KB)
SWIM NPR Guidance Memo 2015-16 - Release Date 01-Aug-2016: - (144KB)
SWIM NPR indicators and definitions handbook 2016 - Release Date 01-Aug-2016: - (1650KB)
SWIM QG KPI definitions - Release Date 01-Aug-2016: - (1938KB)
SWIMLocal Annual Data Tool User Manual - Release Date 01-Aug-2016: - (1092KB)
Fact or Furphey KPI - Release Date 29-Sep-2015: - This fact sheet or the information it contains may be useful for communicating further with customers concerned with the new KPI reporting system being introduced by The Department of Energy and Water Supply (DEWS). Results will be publicly available, giving communities an overview of the general state of their water and sewerage infrastructure and services. The easy to understand Q&A format offers possible explanations for questions arising from data. (212KB)
2013-2014 Benchmarking Report - Release Date 27-Mar-2015: - (2000KB)
eFlash #207 - 20 August 2013 - Release Date 20-Aug-2013: - 1. SWIM 2012 /13 Annual Water and Sewerage Data Due Dates. | 2. Changes to Building Over Infrastructure Legislation. | 3. AWA North Queensland Regional Conference - Townsville 29 & 30 August . | (16KB)
eFlash #206 - 7 August 2013 - Release Date 07-Aug-2013: - 1. Orica Australia Best of the Best Queensland Water Taste Test - CQ Regional Winner. | 2. SWIM Annual Data Reporting for 2012-13 Now Open. | (14KB)
eFlash #201 - 7 June 2013 - Release Date 07-Jun-2013: - 1. Origin Goes Pear Shaped. | 2. 2013 Operator Award Winners Announced. | 3. WQ Water Conference and Best of the Best Water Taste Test - Longreach 27 June. | 4. BoM Water Standards Meetings. | 5. SWIM Update. | 6. WSAA Regional Forum - Townsville 11 July 2013. | (19KB)
eFlash #196 - 28 March 2013 - Release Date 28-Mar-2013: - 1. Water Demand Management Factsheets. | 2. qldwater on tap Campaign. | 3. Public Release of Queensland's Urban Potable Water & Sewerage Benchmarking Report 2011/12. | 4. Photographs for Tenth Anniversary Publication. | (14KB)
eFlash #181 - 16 October 2012 - Release Date 16-Oct-2012: - 1. Queensland's Urban Potable Water and Sewerage Benchmarking Report - Trial 2010/11. | (26KB)
eFlash #178 - 18 September 2012 - Release Date 18-Sep-2012: - 1. Positive State Government Response to Industry Requests about New Code for Building Over Public Water Infrastructure. | 2. Annual Water and Sewerage Data Due from ALL Queensland Water Service Providers in early October. | (19KB)
Queensland Water Newsletter # 4 7-8-2012 - Release Date 07-Aug-2012: - (538KB)
eFlash #170 - 28 June 2012 - Release Date 28-Jun-2012: - 1. SWIM and SWIMLocal Training . | (29KB)
eFlash #168 - 25 June 2012 - Release Date 22-Jun-2012: - 1. 2011-12 NPR Reporting Handbook and Auditing Requirements. | 2. Technical Reference Group Discussion Topics - from 8 June Meeting. | (30KB)
eFlash #166 - 8 June 2012 - Release Date 08-Jun-2012: - 1. Amendment of the Water Information Requirements in the Water Regulations 2008. | 2. Annual Water Data Reporting via SWIM for 2011-12. | 3. SWIMLocal Data Management Software Release. | (34KB)
Queensland Water Newsletter #2 December 2011 - Release Date 22-Dec-2011: - 1. Announcing Orica Australia Best of the Best Water Taste Test. | 2. Update from qldwater. | 3. 2012 Water Connections Tour. | 4. Skills Partnership. | 5. SWIM. | 6. Preparing for Another Wet Season. | 7. Collaboration the Key to Success. | (2631KB)
e Flash # 144 - 11 November 2011 - Release Date 11-Nov-2011: - 1 SWIM News. | 2. Property Service Policy. | (28KB)
e Flash #143 - 3 November 2011 - Release Date 03-Nov-2011: - 1. New Edition of Drinking Water Guidelines. | 2. ABS Water Account Collection 2010-11. | 3. Recent posts www.qldwater.com.au Member's Forums. | (36KB)
e Flash #141 - 25 October 2011 - Release Date 25-Oct-2011: - 1. ABS Water Supply and Sewerage Services Survey 2010/11. | 2. Property Service is Licenced Work?| (28KB)
e Flash #140 - 20 October 2011 - Release Date 20-Oct-2011: - 1. Final Version of Productivity Commission Inquiry into National Urban Water Sector. | 2. Australian Bureau of Statistics Water and Sewerage Survey. | (32KB)
e Flash # 138 - 10 October 2011 - Release Date 10-Oct-2011: - 1. SWIM Users Information (28KB)
e Flash # 136 - 29 September 2011 - Release Date 29-Sep-2011: - 1. Important Information for SWIM Users. | 2. Information from the DERM Greentape Reduction Program. | 3. International Acclaim for SEQ Water Grid's Advanced Water Treatment Plant. | 4. Queensland Police Service Media Reporting Summary. | (34KB)
Position Description - SWIM Project Officer Position - Release Date 14-Sep-2011: - qldwater are advertising for the SWIM Project Officer Position. Full details on attached position description with expressions of interest due by Tuesday 18 October 2011. (364KB)
e Flash #130 - 9 August 2011 - Release Date 09-Aug-2011: - 1. Final Council Decisions for Allconnex Water. | 2. SWIM Annual Data Submission. | 3. IPWEAQ Powers & Responsibilities of the Local Government - Water. | 4. AWA Contaminants of Concern in Water Conference - Call for Papers. | (40KB)
e Flash #126 - 28 June 2011 - Release Date 28-Jun-2011: - 1. Free SWIM Workshops. | 2. Quality Control Practices Document and Excel Templates. | 3. Quality Control Reports. | (32KB)
e Flash #125 - 22 June 2011 - Release Date 22-Jun-2011: - 1. qldwater Website Difficulties. | 2. Support for Queensland Water Skills Partnership. | 3. SWIM Training Workshops. | 4. SWIM Comparitive Reports and Water Industry Benchmarking. | (40KB)
e Flash #122 - 8 June 2011 - Release Date 08-Jun-2011: - 1. SWIM Training Sessions. | 2. Dial Before You Dig Incident Reporting Tool (DIRT) Presentation. | (31KB)
e Flash #105 - 20 January 2011 - Release Date 20-Jan-2011: - 1. Flooding. | 2. Staff Movements. | 3. IPWEAQ State Conference. | 4. Postponement of BoM Reporting Workshop. | (34KB)
e Flash #99 - 8 December 2010 - Release Date 08-Dec-2010: - 1. Australian Bureau of Statistics Request for 2009-10 Water Data - reminder. | (29KB)
e Flash #98 - 19 November 2010 - Release Date 19-Nov-2010: - 1. Australian Bureau of Statistics Request for Water Data. | (28KB)
e Flash #93 - 4 October 2010 - Release Date 04-Oct-2010: - 1. Release of Drinking Water Quality Management Plan Guidelines for Large Water Service Providers. | 2. SWIM Water Data Due for ALL Queensland Service Providers by 8 October. |. 3. Productivity Commission Inquiry into Australia's Urban Water Sector. | (34KB)
DERM Letter of Support for SWIM - Release Date 22-Sep-2010: - Letter of support from Deputy DG of DERM responsible for water reporting. (0KB)
e Flash #89 - 24 August 2010 - Release Date 24-Aug-2010: - 1. Changes to Water Reporting Requirements. | 2. Reminder About Comments on National Water Skills Business Plan. | 3. 2009/10 SWIM Reporting Year. | (36KB)
e Flash #86 - 7 June 2010 - Release Date 07-Jun-2010: - 1. Urban Demand Management Guidelines. | 2. Water Industry Operators' Awards. | 3. WIOA Workshop, Rockhampton 23,24 June 2010. | 4. SWIM Queensland WSP 09-10 Annual Data Reporting - coming soon. | 5. Water Conference Stanthorpe. | (36KB)
SWIM Annual List of Indicators 2015 - Release Date 06-Mar-2015: - (80KB)
SWIM Data quality control practices - Release Date 09-May-2011: - Data Quality Control Practices for Implementation in the Queensland Water Industry describes a set of practices that has been identified by qldwater in consultation with SPs. This document aims to provide guidelines describing the use of those quality control practices, in a form that users may immediately adopt to improve local Quality Control Practices. This information is being provided in the form of a document that is ready to be incorporated in to SP operational procedures to make it easie (787KB)
SWIM Ecoli calculation tool - Release Date 10-Mar-2016: - (78KB)
SWIM Greenhouse Gas Calculator - Release Date 17-Mar-2011: - NSW Greenhouse gas calculator 2011 (208KB)
SWIM Indicator Definitions - Release Date 30-Jun-2012: - Definitions and related information for SWIM indicators. (1227KB)
SWIM Indicator Handbook - Release Date 12-Oct-2009: - SWIM has been designed to streamline reporting of five major reports. This document summarises the number of indicators required to satisfy complete reporting for each of the five reports, and demonstrates the benefits of streamlined reporting through SWIM. (1227KB)
SWIM Metadata Help File - Release Date 10-Mar-2016: - SWIM Metadata is information used to assist in the interpretation of data, including location information for a monitoring site and information about the methods used to generate the data. This document outlines the metadata used in the SWIM system. (1768KB)
SWIM NPR Auditing Requirements - Release Date 13-Mar-2014: - These audit requirements are designed to guide water utilities, jurisdictional audit coordinators and external auditors (NPR participants) in the conduct of audits of NPR performance data. Auditing is intended to provide enhanced confidence in the accuracy, completeness and reliability of reported information. (1582KB)
SWIM NPR indicators and definitions handbook - Release Date 30-Jul-2014: - This Handbook provides detailed definitions for all indicators included in the National Performance Report to ensure consistency in reporting across jurisdictions. (1650KB)
SWIM Users Manual - Release Date 09-Jul-2012: - SWIM User's Manual (716KB)